To share something, simply click on one of the black boxes below, depending on what it is that you want to share. If you are not sure what to share or want to ask a question about the thing you’d like to share, you can contact us here.
1) What kind of things can I share?
Skills examples:
Skills can be passed on either one on one or in a group setting at an Event.
- Teaching someone how to do a new sport, cook a meal, do a new craft
- Hosting a workshop on composting, a photography class or a talk on how to plant veggies.
Note: if you want to share a Skill to a group of people at an event, rather than one one one, click here.
Services examples:
Services are things that you offer to do for someone for free, that would normally cost people money.
- Taking care of pets or children
- Tutoring for a subject
- Help around the home like gardening, cleaning or decluttering
- Errands like groceries or running someone to the shops
Stuff examples:
Stuff can be any item that you own that you think you can spare from time to time, to share with others.
- Household items like small appliances, phone chargers or a ladder
- Tools like a drill or hammer
- Toys, games or books
- Camping or sporting gear
2) What kind of information will I need to provide?
Always provide as much information as possible, no matter what you are listing. All items in the 'Stuff' category require at least one photo. For Services or Skills, a photo is a huge help as well, though not necessary.
Skills or Services:
- Description
- Your availability
- If the skill or service can be shared online or in person
- How often you can share the skill or service eg. 2 hours per month
- Location
Stuff:
- Description
- Weight & dimensions (for heavier or larger items)
- Instructions for use, pick up & return
- Value of the item
- Location
3) What Needs can I list?
If you have something you need but can't find it on the Share Economy already, you can fill out the 'Submit a Need' form to see if another Member may be able to share it with you.
The Needs form requires:
- A description
- Location
- Dates and times you need to borrow the Stuff or receive the Service or Skill
4) Share Economy Terms & Conditions & Privacy Policy
The Terms & Conditions for the Share Economy are below. For our full Terms & Conditions click here.
Description
The Village Project provides an online platform to facilitate a Share Economy, made up of Members who have been reviewed and approved by our Admin Team. The Share Economy refers to the area on our Digital Platform that facilitates the sharing of Skills, Services and Stuff (also referred to as 'Items'). The Share Economy is about collaboration, connection and creating a more sustainable community for all. We ask that you keep this in mind when engaging with other Members.
When you join the Share economy you are agreeing to be respectful and appreciative of other Members Skills, Services or Stuff. In all transactions and communications Members are expected to act with fairness, friendliness and mutual respect. Under no circumstances are Members to ask or offer money to other Members for any Skills, Services or Stuff that is being shared as part of the The Village Project’s Share Economy.
Lender Responsibilities
1) When describing an Item or Stuff, the Lender must:
a) Make the Borrower aware of any existing damage or wear and tear, especially if the functionality may be hindered by the damage
b) Ensure that your description and images are accurate and up to date
c) Ensure that the Borrower has all the necessary information to be able to use the Item eg. instructions for use
d) Communicate clearly what your expectations are of the condition the Item must be in, when returned by the borrower eg. vacuum bag needs emptying, Item needs to be fully charged etc.
2) When sharing an Item or Stuff, the Lender must:
a) Give the Borrower clear dates, in writing, of how long they may borrow the Item for and ensure that it is understood by both parties when the Item must be returned
b) If an appointment is made and can not be kept, give the Borrower due notice and either arrange another appropriate time or alternative means to get the Item to the Borrower if needed eg. leave in a safe place/ leave with a neighbour etc.
c) Be respectful and courteous in all communications with the Borrower
3) When receiving back an Item, the Lender must:
a) If an appointment is made and can not be kept, give the Borrower due notice and either arrange another appropriate time or alternative means to have the Item returned eg. leave in a safe place/ leave with a neighbour etc.
b) Inspect the Item for damage after the Item is returned
c) If damage has occurred, that the Borrower has not advised you about, you will need to:
- Fill out a Damage Report form that will automatically be sent to the Borrower and The Village Project
- Contact the Borrower, in writing, to discuss the damage and to organise payment of the nominated Item value
d) If a dispute arises, communicate clearly together with the Borrower to come to an agreement and if an agreement cannot be reached, refer to the Dispute Policy.
4) When describing a Skill or Service, the Lender must:
a) Ensure that the description is accurate and fully represents exactly what you are willing to share as a Service or Skill
b) Ensure that you have the ability and capacity to provide the Service or Skill offered
c) Communicate clearly how long you are able to provide the Service or Skill for and in what location eg. online, in person, various suburbs you are willing to travel to etc.
5) When sharing a skill or service, the Lender must:
a) Give the Borrower, in writing, a clear date, time and location of when and where they will be able to receive the Service or Skill
b) If an appointment is made and can not be kept, give the Borrower due notice and arrange another appropriate time
c) Be respectful and courteous in all communications with the Borrower.
Borrower Responsibilities
6) When borrowing and using Stuff or Items, the Borrower must:
a) Inspect the item for damage when first receiving the Item; and if damage is present:
- Take and upload photos that capture a clear image of the damage
- If damage can not be seen captured in a photo eg. an electrical item is not working when switched on, record a video of the problem
- If there is no way to record that the Item is damaged or not working, by photos or video, the Borrower must contact the Lender immediately and the Borrower must explain, in writing and in person, to the Lender how the Item is damaged or not working.
b) Handle all Items with the utmost care
c) Ensure the safekeeping of the Item against misuse, damage, theft or loss
d) Only use the Item as intended or advised
e) Agree, in writing, to the dates that the Lender is offering for the Item to be borrowed and ensure that it is understood by both parties what date the Item must be returned
f) If an appointment is made and can not be kept, give the Lender due notice and arrange another appropriate time
g) Be respectful and courteous in all communications with the Lender
7) When returning Stuff or Items, the Borrower must:
a) Ensure the Item is returned on the agreed date and time to the Lender, at the agreed location
b) Clean the Item, if applicable, before returning
c) Ensure that you have followed the ‘instructions for return’, as provided by the Lender
d) If an appointment is made and can not be kept, give the Lender due notice and either arrange another appropriate time or alternative means to have the Item returned eg. have a friend drop it off etc.
e) If damage, theft or loss of the Item has occurred you will need to:
- Fill out a Damaged Item Form, or Lost Item Form or Stolen Item Form that will automatically be sent to the Lender and The Village Project
- Contact the Lender, in writing, to discuss the damage, loss or theft of the Item and to organise payment of the nominated Item value
f) If a dispute arises, communicate clearly together with the Lender to come to an agreement and if an agreement cannot be reached, refer to the Dispute Policy
g) Be respectful and courteous in all communications with the Lender
8) When requesting a Service or Skill, the Borrower must:
a) Ensure that you have a full understanding of the Service or Skill that the Lender is offering, and ask any questions, in writing, if in doubt
b) Ensure that you have the ability and capacity to receive the Service or Skill being offered
c) Communicate clearly how long you you would like the Service or Skill for and in what location eg. online, in person, various suburbs you are willing to travel to etc.
d) Be respectful and courteous in all communications with the Lender
9) When being given a Service or Skill, the Borrower must:
a) Ensure that you meet at the agreed location on time
b) Ensure that you are fully prepared to engage with the Lender in the offering of their Service or Skill
c) If an appointment is made and can not be kept, give the Lender due notice and arrange another appropriate time
d) Be respectful and courteous in all communications with the Lender.
The Village Project Responsibilities
10) The Village Project has no control over or influence of the Items, Skills or Services listed on the Share Economy, nor over the way in which they are handled. This is up to the individual Members. However mediation may be necessary if a dispute arises (see Dispute Policy).
11) The Village Project's role is to provide a Digital Platform where we facilitate a Share Economy and to review and approve Members, before they are allowed to access and use the Share Economy.
12) In no way is The Village Project liable for items that have been damaged, lost or stolen or responsible for interactions between Members that occur as a result of Services or Skills being shared or received.
13) The Village Project will provide an Admin Team to help keep the Share Economy and Digital Platform a safe and inclusive space, but are in no way liable for any disagreements or disputes.
Lost, Stolen or Damaged Items Policy
14) The purpose of the Lost, Stolen or Damaged Items Policy is to provide a clear and simple framework for action in the unlikely event of an Item, available for sharing on The Village Project’s Share Economy, being lost, stolen or damaged. It is a guideline only, is not binding on The Village Project and is not an insurance policy. It outlines how damaged, lost or stolen item claims, involving Borrowers and Lenders, who engage in item-sharing activities, will be decided by The Village Project.
15) Where the Lost, Stolen or Damaged Items Policy refers to ‘damage’, it does not include regular wear and tear of an Item, which is the responsibility of the Lender.
16) The Borrower is responsible for any damage to an Item whilst being borrowed. This includes damage by a third party.
17) When a Borrower agrees to borrow an Item listed on the Share Economy, they are thereby agreeing to pay the Lender the nominated Item value, that is shown on the listing at the time of the request, if an Item is damaged, lost or stolen while in their possession.
17) If an Item is damaged, lost or stolen, whilst in the care of a Borrower, it is the Borrowers responsibility to pay the nominated Item value, within 14 days of returning the Item, unless otherwise stated, in writing, by the Lender
18) If damage, theft or loss of the Item has occurred the Borrower must:
a) Fill out a Damaged Item Form, or Lost Item Form or Stolen Item Form that will automatically be sent to the Lender and The Village Project
b) Contact the Lender, in writing, to discuss the damage, loss or theft of the Item and to organise payment of the nominated Item value
19) If any dispute arises between Members or between a Member and The Village Project in relation to the loss, theft or damage of an Item, The Village Project's Complaints and Member Dispute Resolution Policy will apply.
20) In alignment with TVP’s ethos around sustainability, repairing damaged Items is the preferred method over replacement. However it is up to the discretion of the Lender as to whether the nominated Item value will be used for repairs or Item replacement.
21) The Village Project requires some personal information to be shared for communication purposes amongst Members in relation to our Share Economy, Events, Groups, Forums, Info Hub and other co-op related interactions.
22) Please ensure you only provide the relevant details when needed and never give details if a situation or other Member makes you feel uncomfortable.
23) If a Member is provided with personal details of another Member, that Member must respect the privacy of the other Member(s) and only use that information for actions relevant to The Village Project's Digital Platform.
24) Personal data will need to be shared for Members to reach other Members, particularly for the Share Economy. This will mainly be done through the Village Project's Digital Platform, but other forms of communication may be necessary. Only give these details if absolutely necessary and if you feel safe in giving this information.
25) The Village Project will not sell or share your information to a third party and will only email Members when it is relevant, or to inform Members of upcoming events, changes, or news.
26) If a Member requests personal information about another Member from The Village Project, the Member, whose information is being requested, will be notified.
